News & Media
CommonHelp Coming to Your Community - Free Information Sessions
A new customer portal called CommonHelp is coming soon to your community. CommonHelp is a web-based app that will allow Virginians to:
• Screen for eligibility for social services benefits & services
• Apply for these benefits & services (including renewals)
• Check the status of their benefits
• Report changes to their status
• Access help 24/7
VDSS is pleased to announce that nine webinars or WebEx sessions are scheduled throughout the month of July to provide Community Partners with an introduction and overview of CommonHelp. Using WebEx allows VDSS to reach hundreds of attendees without the cost of travel and other meeting related expenses. Participants can connect using a computer and telephone. Presenters will be able to show slides, provide high quality content, and interact with attendees using live Q&A. These sessions will give a community partner perspective on how to assist individuals interested in using CommonHelp to screen or apply for VDSS assistance programs. All sessions will last 90 minutes and include time for questions and answers.
Dates and Times
Monday, July 16 2:00 PM – 3:30 PM
Tuesday, July 17 9:30 AM – 11:00 AM
Wednesday, July 18 9:30 AM – 11:00 AM
Thursday, July 19 2:00 PM – 3:30 PM
Friday, July 20 9:30 AM – 11:00 AM
Tuesday, July 24 2:00 PM – 3:30 PM
Wednesday, July 25 9:30 AM – 11:00 AM
Thursday, July 26 2:00 PM – 3:30 PM
Tuesday, July 31 9:30 AM – 11:00 AM
Registration in advance is required. Please register online at https://vdss.webex.com. Click on the “Upcoming” tab to see a list of the available CommonHelp sessions. If you and other colleagues will join the meeting as a group (in a congregate room with one phone and one computer), please register under one name. There is no need to register each individual in the room when there are multiple participants. For more information on how to participate in a WebEx meeting, please see the “How to Attend” video at http://www.webex.com/how-to/index.html.
If your schedule does not permit you to participate in one of the sessions listed above, please note that these sessions will be recorded and made available in the near future at http://www.dss.virginia.gov/community/commonhelp/.
Published on Tuesday, July 10, 2012